STCW Crowd Management and Passenger Safety (Crowd Control)

The STCW Crowd Management and Passenger Safety Certificate (also called Crowd Control Certificate) STCW A-V/2-1&2 is not a mandatory requirement on all yachts, however it is fast becoming a requirement for many positions on large vessels, including for Steward/esses and Chief Steward/esses. As an entry-level Steward/ess, you don’t yet know which vessel you will be employed on, so we do recommend that you complete this STCW qualification prior to joining a yacht.

Objectives

Crowd Management Training and Safety Training for crew providing direct service to passengers in passenger spaces provides participants with the skills to be able to control a crowd in an emergency situation on board, locate essential safety and emergency equipment on board, communicate effectively with passengers during an emergency, demonstrate the use of personal life-saving appliances and comply with the ship’s safety and emergency procedures.

Crowd Management Training meets the mandatory minimum requirements for the training of masters, officers, ratings and other personnel on passenger ships and yachts.

Course Outline

Module One:  Crowd Management

Module Two:   Safety training for personnel providing direct service to passengers in passenger spaces

Module Three:  Passenger Safety

Completion

Exit level:  After successful completion of the course the trainees will be competent to provide direct service to passengers in passenger spaces provides participants with the skills to be able to control a crowd in an emergency situation on board.

Assessment:  Written assessment